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Visa Signature

The card that takes care of your comfort on vacation!

Contact us

Complete data

The form has been submitted

Card benefits

Travel insurance

Concierge service 24/7

Access to Lounge

Fast Track service

Why choose Visa Signature?

The Visa Signature card has been carefully created to incorporate the advantages of all cards into one. Whether you travel for business or leisure, appreciate high-quality service, take care of your family and always plan for the future, this card is the perfect choice for you.

Some important reasons:

checked iconSafety - Travel insurance up to $750,000
checked iconComfort - Access to over 1200 Lounge rooms worldwide
checked iconEfficiency - Fast Track International which allows you to avoid the queues
checked iconSupport - Concierge service available 24/7 to answer any requests

Extended travel insurance

Medicine and Emergency

Emergency medical assistance and coverage of other health-related expenses

Flight and luggage

Insurance in case of trip cancellation or flight delay, loss and retention of baggage

Personal goods

Insurance in case of loss of money and documents; shopping protection

Other Benefits

Expenses for legal services and liability insurance

The Insurance Policy form, as well as information on maximum liability limits, compensation methods and contact details, can be found here

The customer completes the Insurance Policy individually or can contact the Concierge service and provide all the necessary data to complete it.

Concierge service available 24/7

Chat-Bot Viber

https://cis.visa.com/pay-with-visa/promotions/chatbot.html

Entertainment

We reserve theater, museum, excursion and restaurant tickets for you

Shopping and Gifts

We help you organize events, purchase the gift and deliver it at the right time

Special Services

We offer you personalized recommendations and answers to the most complex requests

Access to Lounge Key, regardless of flight class!

With Visa Signature, access to lounges becomes simpler and faster. Starting from October 1, 2024, access to the international lounges will be through a QR code generated in the Visa Airport Companion application, available both on the Play Market and the App Store. At Chisinau International Airport, this change will take effect from February 1, 2025. Until then, you will be able to enter the lounge at Chisinau International Airport by presenting your physical card.

The app also gives you essential information about your premium Visa cards, including your lounge access number and the latest airport lounge entry conditions.

To get the QR code all you have to do is download the Visa Airport Companion app, generate a QR code and scan it when you enter the lounge.

You can also get a QR code through the Visa Concierge ChatBot, available on Viber or Telegram. Access the Visa Concierge ChatBot, find the Visa Travel section and press the Lounge button.

Offer valid until December 31, 2025

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Avoid queues with International Fast Track

  • Fast-track through airport formalities with priority without queues or through a separate passage, saving time for more enjoyable activities
  • Unlimited access per year, including for one guest (promotion valid from 01 February to 30 September 2025)


For more details about the countries where the service is available, go here

 

Enjoy VIP comfort at Chișinău International Airport!

Promotional period: 19.12.2024 - 30.05.2025

Take advantage of two accesses to the VIP Express Lounge at special rates:

  •  Adults: only €20
  • Children (2-12 years): only €10

 

What does the VIP Express service offer you?

  • Fast access, no queues.
  • A comfortable lounge, perfect for relaxation.
  • Private transfer to the plane, stress-free!

 

How can you benefit from this offer?

  1. Contact the Visa Concierge chatbot.
  2. Provide your travel details.
  3. Make a secure payment via a special link.
  4. Receive your VIP Express voucher and usage instructions.

Global Customer Service (GCAS)

Blocking lost or stolen cards

Emergency card replacement

Emergency cash release

Information support for cardholders

Contact details here.

 

Discover VISA special offers

On trips:

 

In your city:

Tariffs

Visa Signature Product Description

Useful brochure

 

 

Where can I find the full schedule of fees and commissions for cards?
The full schedule of fees and commissions for bank cards can be found on the official website: https://www.eximbank.md/ro/tarife-si-conditii
How can I get a card?
A card issuance request can be submitted:
- at one of the Bank's branches;
- through Internet Banking (Eximbank Online) by selecting the “New card issuance” option in the menu.
How can I block my card in case of loss or theft?
In case of theft, loss, or compromise of the Payment Card, the Account Holder/Cardholder must urgently request the Bank to block the card using one of the following methods:
a) by calling +373 3030 1111 (Customer Support Service – available 24/7);
b) via email, by sending the request from the email address provided in the Payment Account and Card Issuance Application or in the Questionnaire, to the address contact@eximbank.com;
c) by personally visiting any Branch of the Bank, with the original identity document.
What do I need to do to close my card?
It is necessary to submit a Card/Payment Account Closure Request at any Branch of the Bank.
What should I do if the PIN code has been forgotten or lost?
In case the PIN code is lost, it is necessary to immediately contact the Call Center at +373 3030 1111, available 24/7.
PIN code renewal can only be done through card reissuance.
What steps should be taken if the card has been lost or stolen?
It is necessary to urgently block the card. Blocking can be done by calling the Customer Support Service at +373 3030 1111, available 24/7. Afterward, it is necessary to request a card reissue.
How can the transaction limits of the card be modified?
The client has the option to request changes to the transaction limits. The modification of limits for the use of Payment Cards can be requested directly at the Bank's counters by completing a request or by sending an email to contact@eximbank.com from the client's email address registered in the Bank's information system.

Find the nearest branch or nearest ATM