Customer satisfaction survey

Dear customer, we invite you to express your opinion on the quality of services within the EXIMBANK branches

Eximbank

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You are a client of JSCB “EXIMBANK” as:

Individual Legal entity Error

You are served at the Bank's Branch:

Chișinău, 64/2, Decebal blvd.
Chişinău, 2, Moscova boulevard
Chişinău, 76, Kogalniceanu street
Chişinău, 16, Grigore Vieru boulevard
Chişinău, 64, Ştefan cel Mare şi Sfant boulevard
Chişinău, 6, Ştefan cel Mare şi Sfânt boulevard
Chişinău, 171/1, Ştefan cel Mare şi Sfant boulevard
Chişinău, 27, Dacia boulevard
Chişinău, 1, Socoleni street
Chişinău, 11, Mircea cel Bătrân boulevard
Chişinău, 168, Alba Iulia street
Chișinău, 6 Pantelimon Halippa street
Bălţi, 6/2, Ştefan cel Mare street
Orhei, 44 Vasile Lupu street
Ungheni, 16, Decebal street
Hînceşti, 149, M. Hîncu street
Cahul, 4/J, 31 august 1989 street
Chişinău, 6, Ştefan cel Mare şi Sfânt boulevard

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Please select the operation performed:

Card opening / closing Credit application Establishment of deposit Currency exchange Communal payments Current account opening / closing EXIMBANK Online (Internet Banking) Money remittance

Other operations, please specify:

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How do you appreciate the quality of the Bank's services / products?

Satisfied Partly satisfied Unsatisfied Error

If you are unsatisfied, what are the main reasons?

Quality of service / Bank staff Duration and complexity of procedures Product / service quality

For other reasons, please specify:

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How do you appreciate the quality of the materials and information provided by the Bank?

Satisfied Partly satisfied Unsatisfied Error

Would you recommend the Bank's products / services to friends / colleagues / relatives / acquaintances?

Yes No Error

In case of problems / misunderstandings with the Bank, you will:

Inform the Bank Report the issues to the responsible authorities Recommend to your friends / relatives not to initiate / end the business relations with the Bank Post about the unpleasant experience in social networks

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Suggestions / recommendations for the Bank:

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Thank you for time you spent !

CUSTOMER SATISFACTION SURVEY

Eximbank

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